Why didn't you pick up the calls and listen to what the person wanted to say? And if is not what you are expecting then you can hang up the call. My advice.
Yes I did call the IRCC and I was told they are doing background check and also I'm still within the process time. I also sent an email to Niagara all I heard that my application still in queue.
Yes I did but I didn't see anything and anytime I called IRCC, the agent always says they are doing the background check and I'm still within the process time. My application would be 20 months this April
We are in the same shoe, I have been waiting for background check since May 2023 after AIP. My application is already 19 months I'm just waiting for the 20 months cap before I know what to do. So no time limit as it stands.