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I've been waiting since May 10 myself - vo Etobicoke. Just sent a follow up email. Etobicoke is definitely slow or backed up for PR confirmation portal credentials.

In my case I had to settle for the G2 :( I went with TD insurance - got a small discount for also doing home insurance with them. They did not ask for a letter from previous insurance company but I did have one from my previous auto insurer in the US.

I tried the mail route. It still doesn't show the original issue date. I suspect it has to do with limited term licenses linked to visa durations. Presumably not the case with you?