I received mine on January 11, photo got rejected on January 12; submitted new photo the same day and my application in the gckey is still saying submitted!
resend portal 1 to those email addresses , copy and paste your ep number including the French part and bcc the remaining emails, save you time, don't send it back to Montreal.
did you try the trick of sending it to all the visa office's that does landing?You can just add @cic.gc.ca at the end of the following:
cic-calgary
cic-etobicoke-landings
ircc.clientportalhm-mhclientportail.ircc
ircc.clientportal-portailclient.ircc...