I know cases where the first application was rejected then reapplied as tourism approved in 10 days from new portal.... now I may be crazy after waiting since November in the new portal with a reason as "reunite with an immediate family member"
did you apply for tourism purposes? because I know people who applied for tourism purpose and they got in like 10 days. You can try from new portal which I am thinking if its not approved by end of this month
man I am so happy to see this message, I can feel how happy you would be :)... did you have any previous applications? when did they submit biometrics?