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I contacted them through the webform but you can call them too. I'll leave this paragraph for you from https://www.canada.ca/en/immigration-refugees-citizenship/corporate/contact-ircc/client-support-centre.html

Hi everyone. Few days ago I contacted IRCC and today I was told that all applications will be processed according to the date it was received. So as far as I understand our applications SHOULD take just like any other applicant. It is just the application number/AOR we are not receiving. The...

I'm a refugee too, so please don't get me wrong, I'm in the same boat too (I have two dependants waiting overseas). I think it is because it would increase refugee demand and we are in this country anyway. Unless your PR application takes more than 2 years, you will get your citizenship faster...

No, I haven't called them. I asked them about processing times in twitter. I tweeted " Hello @CitImmCanada, Are you still processing PR applications for refugees in Canada, if so which month's applications you are processing now? Thank you!" and they replied to me as "The impacts of COVID-19...

You need to have your application number first. We are all December applicants and we still don't have it. It is unlikely for you to have it by now.

Hello everyone, I'm coming from another thread. Me and a lot of other December and beyond applicants haven't got their AoR. I was wondering if there is anyone who got their AoR and a December 2019 and beyond applicant.

I don't know in that much detail but we both went to the same welcome center to help us with our application. I don't know any pilot program but if he applied to one he would tell me (I guess?).

I'm a December applicant as well and still nothing but my friend is a November applicant and he got his AOR 2 weeks later...

We applied by paper too in December 2019 but still no acknowledgement letter...

yeah you are right. thank you!

So it is nomal(ish). Should I contact to IRCC about it?

I'm a December 2019 applicant and has no acknowledge letter yet... Is it normal?

What is the average time for acknowledgment of receipt?

For those wondering, I tried to complete the form but it said we cannot find your application. We might not started to process your application yet. So basically you can't.

Hello everyone, We applied in December and yet we didn't get AOC. Is that normal?

In the website it says only report if it "is being processed in Canada". Right after this line it says if it is processed abroad then notify them. But I didn't get my AOC and can't see it in the system so I wonder if I should notify my address change or not? The word "processed" made me unsure.

Oh I'm sorry I didn't mention, my son is planning to go to university next year and if you are not a PR, you have to get a study permit. He is going to have about 2 months to complete all applications. So it is crucial for us to get PR, or he is going to be studying next term making him wait for...

Hey everyone I see people are saying average proccessing time is 15-19 months but I wonder if that includes the time before it shows up in the system. We applied in December 1st, 2019 but we didn't get any message from CIC about our application yet. So I wonder if we are going to wait until the...

By "Police Certificate" I assume you mean criminal record. To get that you need to go to https://www.turkiye.gov.tr/adli-sicil-kaydi and enter your credentials. If you mean something else I'm sorry, I don't know the document you are talking about.