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Here is the job duties: You’ll work in Fraud Operations with the Credit Card Fraud Contact Centre team. As an Identity Theft Response officer, you will be responsible for ensuring the delivery of service to both external and internal customers consistent with vision of winning customer loyalty...

Can someone help with noc code for a fraud agent at the bank, i have been struggling to see where this fits. The position is contact center agent-fraud. I believe this is not just the regular customer service roles.