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Hollow greetings Please how can I raise a webform

It was a temporary visa (visitor visa), I was given 30 days to provide new passport for the process to continue which is from may 9 which I provided in 21 day of it June 1st, and the refusal was on 30may, I don't why it happens like that

I was trying to know the actual reason my application was refused after requesting for my passport

It was my agent that's in charge of my application, after sending this to me I asked the same question you just asked now, till now he refuses to respond back to me.

You have not complied with our request for information per subsection 16(1) of the irpa to date, you have failed to comply with our request for submission of the following documents. Updated passport I got this message on 30 may What can I do

Please what should I do someone should help me out on this