Angreez..You're funny bud!
I had the honour of experiencing BLS services in Brampton 2 years ago when I needed to renew my Indian Passport. I had a rather early morning that day, and I refused to chat in Hindi with the girl at the counter. this made her extremely conscious and when I refused to the VAS, she didn't try any harder...LOL
A question on the photo, if they accept the photo for the surrender certificate, they can't BS if it's the same picture, right?
We had a similar issue during our OCI submission.. when she was dejected that she could not upsell on the courier, she came up with photo story that the pic you've will not work blah blah.. So plz get the photo clicked at the BLS to ensure your application is not rejected.
I told her that look closer on the photo look at the wall and you will see that pic has been clicked at this very same center. We clicked it at BLS during the SC process
So she had no clue what to upsell to us and unwillingly had to accept the photo