| OTTAWA, ON | Delivered to mailroom |
Just got Pick up Notice from Canada Post. I'll pick up my citizenship certificate tomorrow.
Hi there. Same with me. Application sent to Gatineau but CC charge was of North York. My passport and citizenship certificate were mailed from North York as well. (I live in the Prairies) I was told that if the workload at Gatineau is high, they transfer some files to other offices to share the workload. 20 biz days is so not true for a lot of people. They should remove that from their website to not mislead people lol. Glad that your CC was charged finally. Hope you get it soon!!
Thanks a lot for sharing! Exactly, they should stop lying to people and cut the crap blaming covid for everything. Can I ask how long after cc was charged were your docs mailed? Thanks.
I second that man. Sure.
Thank you so much for such a detailed description. It's really useful. I will call them tomorrow. Cheers!
Canada post should enter the destination address on pick up to the system, I think. They should clarify any confusion when they pick up the envelopes. I am trying to avoid calling them because all I have is 150 minutes on my phone plan, and 1.5 hours would clear my monthly minutes. Not to mention the wait itself is excruciating. I had bad experience with other government agencies when I moved apartments. The never-ending wait was a nightmare. I hope what you mentioned is not the norm. Passports seem to be delivered in a more reliable way, but citizenship certificates are also important
Watch your language. Based on what you say the process seems to be going smoothly for you, yet you still feel the need to insult and be outraged
perhaps if people didn't keep calling them unnecessarily, those who actually need to contact the passport office wouldn't have to wait on hold for so long
Agreed. And kids born here send their birth certificates which is one of the most important identity documents. My friend's child's certificate made it to Winnipeg no problem. But seems like the street number and/or the postal code were hard to interpret. So it was somewhere in Winnipeg's no man's land. Regardless he talked to Canada Post and they were swift in delivering it the next day itself.
You have a point. I was connected to Passport folks in an hour and 15 or so. Which is still a steal compared to trying to reach CRA or something lol. Especially during child benefit payments. Easily 2+ hours on a good day
You don't tell me what to do. Mind your own business and keep your condescending tone to yourself. I express my point of view in the way I consider it appropriate. I insulted nobody.
I guess this is true. If people have no travel plans, and things are moving within a reasonable timeframe (e.g., CC charge within 2-3 weeks), they should use the status update option if necessary. But I guess the phone problem is a government issue. All government agencies have long waiting times. I don't thing people would call CRA if it's not important, yet as mentioned you would need to wait for a long time to get through. Also, I think during the pandemic, in-mail passports was the main method of applying, and created a huge delay on the delivery centers, and as a result on the call centers because it takes longer to process them than in-person option. In in-person they would tell you when to pickup your passport, so, there is more certainty than in-mail, where things are less certain
