don't call them. Just wait. Your certificate comes in a separate envelope and should arrive in the coming daysHello,
I have received my passport envelop but didn't get my certificate back?
Should I call them for inquiry ?
Thanks for your response.don't call them. Just wait. Your certificate comes in a separate envelope and should arrive in the coming days
What's your timeline?Hello,
I have received my passport envelop but didn't get my certificate back?
Should I call them for inquiry ?
Sent: 25 jan 2022What's your timeline?
I remember you said they called the guarantor in your case, and gave them inaccurate description about you. It didn't cause any issue, it seems. Did they call any of the references, too?Sent: 25 jan 2022
Delivered : 31st Jan 2022
Received Status Inquiry Email: 15 Feb 2022
CC Charged: 16 Feb 2022
Received Passport Envelop: 4th March 2022
Yeah, it didn't cause any issue. No, They didn't call to my any references.I remember you said they called the guarantor in your case, and gave them inaccurate description about you. It didn't cause any issue, it seems. Did they call any of the references, too?
CongratulationsYeah, it didn't cause any issue. No, They didn't call to my any references.
No, I was not provided any tracking details. I did not call Passport Canada so maybe that is why I was not provided tracking details. Their response to my online status request also did not specify any tracking details.Congrats… once they mail you passport, did you get any email of tracking details?
If you entered the tracking number in the notice, it might say ready to be picked up later today.Almost got my passport today. Got a notice in my mailbox to pick it up tomorrow.
Sent: Feb 1st
Arrived in Ottawa: Feb 2nd
CC Charged: Feb 17th
PP Received (Notice in mailbox): March 9th
Thanks for the suggestion, was worth a try. It's a Penguin Pickup, not a Canada Post location. They said it won't be ready until tomorrow. Either way, I'm glad it's basically here. Travelling next week.If you entered the tracking number in the notice, it might say ready to be picked up later today.
What do you mean Penguin pickup? I thought they send all passports using Canada post.Thanks for the suggestion, was worth a try. It's a Penguin Pickup, not a Canada Post location. They said it won't be ready until tomorrow. Either way, I'm glad it's basically here. Travelling next week.
It was sent by Canada Post. They left a delivery notice. I'm in Toronto and Penguin pickup is a place you can pickup packages from multiple different carriers. Apparently pickup from there is only possible on the next business day following a delivery attempt.What do you mean Penguin pickup? I thought they send all passports using Canada post.
OK. Thanks for clarifyingIt was sent by Canada Post. They left a delivery notice. I'm in Toronto and Penguin pickup is a place you can pickup packages from multiple different carriers. Apparently pickup from there is only possible on the next business day following a delivery attempt.