+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
what did exactly they send you as a web-form reply?
"Good day Baljeet Seniwal,

Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).

We are pleased to confirm that the information you provided was transferred to the responsible office."
This is the reply I got.
 
"Good day Baljeet Seniwal,

Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).

We are pleased to confirm that the information you provided was transferred to the responsible office."
This is the reply I got.
Totally different from mine! Your visa application processing time had been passed when raised your web-form (regarding their Canada visa processing time tool)?
 
where did you apply from?
I applied from India and got my PPR on 14th Feb 2021.
My timeline was:
Application submitted: 15 June 2021
Biometrics: 22 July 2021
Review started: 10 December 2021
Medical request: 17 December 2021
Medical update: 29 December 2021
PPR: 14 Feb 2022
 
That's great. Many congratulations to you. Hope we also get a positive response. Have a great life ahead