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Canadian Passport - Mail-In Application Timelines

10zin

Newbie
Jan 11, 2016
3
4
Did they call your references and guarantor?
No they didn't but Passport office called me a week earlier to verify my place of birth as I had two places indicated in my application (town and province) but they can enter only one.
 
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astha87

Newbie
Nov 29, 2016
9
5
Hi all,
I have a question. I will be applying for a canadian passport soon and the rules are a bit confusing to me at this point.
a) can my sister-in-law's husband and my husband be my guarantors?
b) it is not clear from the website, but do the references need to be canadian citizens? or can PR holders be listed as references?
c) We are moving to calgary from waterloo, ON in 2 weeks. Is it okay if my references/guarantors are in ON when I apply for my passport from AB?

TIA
 
Last edited:
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engray

Champion Member
Jul 20, 2018
1,043
635
Hi all,
I have a question. I will be applying for a canadian passport soon and the rules are a bit confusing to me at this point.
a) can my sister-in-law's husband and my husband be my guarantors?
b) it is not clear from the website, but do the references need to be canadian citizens? or can PR holders be listed as references?
c) We are moving to calgary from waterloo, ON in 2 weeks. Is it okay if my references/guarantors are in ON when I apply for my passport from AB?

TIA
You need 1 gurantor and yes he/she can be a relative.

References do not need to be Canadians nor be in Canada, and they cannot be the same person who is acting as guarantor. They also cannot be a relative.
Also, it does not matter where you apply from within Canada.
Please read this page carefully:
https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports/travel-documents-references-guarantors.html
 
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astha87

Newbie
Nov 29, 2016
9
5
You need 1 gurantor and yes he/she can be a relative.

References do not need to be Canadians nor be in Canada, and they cannot be the same person who is acting as guarantor. They also cannot be a relative.
Also, it does not matter where you apply from within Canada.
Please read this page carefully:
https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports/travel-documents-references-guarantors.html
Thank you for clarifying!
Much appreciated
 

kobbarinut

Newbie
Feb 8, 2022
9
1
Hi all,
I have a question. I will be applying for a canadian passport soon and the rules are a bit confusing to me at this point.
a) can my sister-in-law's husband and my husband be my guarantors?
b) it is not clear from the website, but do the references need to be canadian citizens? or can PR holders be listed as references?
c) We are moving to calgary from waterloo, ON in 2 weeks. Is it okay if my references/guarantors are in ON when I apply for my passport from AB?

TIA
I hope this helps to answer your questions - https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports/travel-documents-references-guarantors.html
 
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Gabriella942

Newbie
Feb 9, 2022
7
4
I applied for my first passport. Here is my timeline below:

Mailed in date: Jan 2
Delivered in Gatineau: Jan 6
CC charged: Jan 17
Online status request: Jan 22
Received status file in examination: Jan 25
Called to check the application status and got a file number: Feb 1
Sent another online status request: Feb 6

The agent couldn't tell me the estimated time it would take when I called on Feb 1. Currently still waiting for the passport and citizenship certificate. No status update yet.
 
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yaacoub89

Hero Member
May 21, 2016
208
76
I applied for my first passport. Here is my timeline below:

Mailed in date: Jan 2
Delivered in Gatineau: Jan 6
CC charged: Jan 17
Online status request: Jan 22
Received status file in examination: Jan 25
Called to check the application status and got a file number: Feb 1
Sent another online status request: Feb 6

The agent couldn't tell me the estimated time it would take when I called on Feb 1. Currently still waiting for the passport and citizenship certificate. No status update yet.
some people applied after 6th and they already have their passport what a mess, fill a complaint right away
 
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yaacoub89

Hero Member
May 21, 2016
208
76
Hello this question if for a friend of mine he is traveling next week Monday he called them requesting to transfer the file to local office on last Monday this week today he get a call from an agent asking him to come to office tomorrow with piece of ID and proof of travel(hotel booking) and he will pay extra fees, this issue is he forget to ask if he will get the passport tomorrow directly or he will wait again few day later?, caller was no caller ID no number to call back can anyone help from the people who did this.
 

dsanchez

Star Member
May 10, 2018
115
89
Hi all,
I have a question. I will be applying for a canadian passport soon and the rules are a bit confusing to me at this point.
a) can my sister-in-law's husband and my husband be my guarantors?
b) it is not clear from the website, but do the references need to be canadian citizens? or can PR holders be listed as references?
c) We are moving to calgary from waterloo, ON in 2 weeks. Is it okay if my references/guarantors are in ON when I apply for my passport from AB?

TIA
Question a - yes there's no restriction on guarantors as family members
Question b - I believe they have to be citizens since they must hold a valid Canadian passport which cannot have as a PR
Question c - shouldn't be a problem, but I imagine might make it more likely they review things a little closer
 

canadahopefully

Star Member
Dec 13, 2014
87
14
Category........
Visa Office......
LVO
Job Offer........
Pre-Assessed..
App. Filed.......
30-09-2014
Interview........
NA
VISA ISSUED...
14-10-2015
Hello this question if for a friend of mine he is traveling next week Monday he called them requesting to transfer the file to local office on last Monday this week today he get a call from an agent asking him to come to office tomorrow with piece of ID and proof of travel(hotel booking) and he will pay extra fees, this issue is he forget to ask if he will get the passport tomorrow directly or he will wait again few day later?, caller was no caller ID no number to call back can anyone help from the people who did this.
He should get the passport same day or most likely they will give him a date to come and collect the passport in person
 
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mystic203

Newbie
Jan 18, 2022
2
0
Guys on the back of my photo for passport my guarantor signed but forgot to write my name! Picture is stamped by the studio is it gonna be an issue ?
This just happened to me. Forgot to write my name on the back of the stamped photo and they had to send back the application for it to get fixed.
 

yaacoub89

Hero Member
May 21, 2016
208
76
He should get the passport same day or most likely they will give him a date to come and collect the passport in person
thanks he went today and paid the fees instead of giving him passport same day today they told him come tomorrow. which is ugly to go again but it is what it is.
 

canadahopefully

Star Member
Dec 13, 2014
87
14
Category........
Visa Office......
LVO
Job Offer........
Pre-Assessed..
App. Filed.......
30-09-2014
Interview........
NA
VISA ISSUED...
14-10-2015
Here are my timelines:

Application delivered by Courier : Jan 07
Credit Card Charged : Jan 18
Requested for File Transfer due to Travel in less then 25 Business days: Feb 02
File Transferred to local Passport Office: Feb 10
Passport Collected: Feb 10.
 

Gabriella942

Newbie
Feb 9, 2022
7
4
I applied for my first passport. Here is my timeline below:

Mailed in date: Jan 2
Delivered in Gatineau: Jan 6
CC charged: Jan 17
Online status request: Jan 22
Received status file in examination: Jan 25
Called to check the application status and got a file number: Feb 1
Sent another online status request: Feb 6

The agent couldn't tell me the estimated time it would take when I called on Feb 1. Currently still waiting for the passport and citizenship certificate. No status update yet.
Finally received an email back with a tracking number today saying that the passport was mailed out yesterday. Hopefully it will arrive soon! @yaacoub89 Thank you! It took forever indeed.