I think it is normal yes you will received it soon get the tracker number from them.Just got my child's passport in the mail but yet to receive her original birth certificate back. Is that normal?
Timelines below:
Mailed in : Jan 10 (from Burlington, ON)
Delivered : Jan 12 (at Gatineaux)
Passport Fee charged: Jan 28th)
Passport received: Feb 03rd
Birth certificate not yet received.
I’m really frustrated i applied before you and these people still holding my application my docs delivered in 7th Jan.