I reply to the ceremony email they sent me I just talk to the call Center again and they say you have to wait I explain her every thing she can’t do nothing just wait I wIll call in tow weeks to see
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In my opinion, Call center people don't know anything other than what we already know. We received our Certificates after 2 months. When I called, she said your application was Closed on Dec 14, and Certificates must have been mailed on the same day. The lady also suggested to send Solemn Declaration. We received Certificates on Jan 24 and postal stamp was of Jan 21.
Meanwhile, we kept emailing them and sent Webform.