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Refugee travel document (Urgent)

Therightd237

Full Member
Nov 20, 2021
43
3
Hello I applied for RTD last November and now immigration tells me they can’t find my application. Asked me to send prove of payment receipt and Canada post tracking number which I did, they acknowledged that receipts by web form. Today I called to inquire about my application since my travel date is coming up but the agent again said she can’t find anything in the system and said I’ll receive a call from above. WTF
 

Aish####a

Star Member
Jan 6, 2022
67
15
Hello I applied for RTD last November and now immigration tells me they can’t find my application. Asked me to send prove of payment receipt and Canada post tracking number which I did, they acknowledged that receipts by web form. Today I called to inquire about my application since my travel date is coming up but the agent again said she can’t find anything in the system and said I’ll receive a call from above. WTF
Did they promise to call you back. I sent a web form on Friday for RTD I received a call today after 15 minutes received an email from Canada post. I have uploaded all my documents hoping they will approve me.
 

Therightd237

Full Member
Nov 20, 2021
43
3
Did they promise to call you back. I sent a web form on Friday for RTD I received a call today after 15 minutes received an email from Canada post. I have uploaded all my documents hoping they will approve me.
Yes they promised to call back but they didn’t give me a time frame
 

Help2

Hero Member
Nov 16, 2020
211
108
Did they promise to call you back. I sent a web form on Friday for RTD I received a call today after 15 minutes received an email from Canada post. I have uploaded all my documents hoping they will approve me.
Did you send an application by mail before?! And then had to send an application again through Canada post?! Also why did they call you. Is this a new process?
 

Aish####a

Star Member
Jan 6, 2022
67
15
Did you send an application by mail before?! And then had to send an application again through Canada post?! Also why did they call you. Is this a new process?
They call confirming my identity and my contact information. I did not sent my application through mail I sent it through epost connect.