Hi, I applied visitor visa for my parents (From Pakistan) 2 years ago, it is still in processing. Canada website says if you applied before September 7, 2021, you should re-apply. We have a GCKEY account but it doesn't have an option to re-apply. The new IRCC portal doesn't ask for old application number or UCI etc, which means I will have to add ALL the information for both parents again. They did biometrics when I originally applied. Anyone has an idea or direction on best way to approach this, shall I simply reapply on IRCC and mention old application numbers or is there another way? Much appreciated. To make things worse, Pakistan visitor visa processing time is now more than 300 days.... which is so weird. Thanks