This is absolutely
infuriating.....
Just a heads up in case this occurs to you, to avoid being in my situation....
On Sept 17 (yesterday), I received an email from
cic-surrey@cic.gc.ca with a Final Request Letter stating I did not submit the Passport Scan to them.
Here is the infuriating part.
I
DID send them the passport scan but I was requested passport scan from a different e-mail, which was
dncitsrytests@cic.gc.ca on July 22. They requested passport scan at the exact same moment they invited me for the test, so, they used the other email.
I already submitted the Scanned Passport pages back on July 28th by replying to that email.
The original passport request email
did not specify that I have to email it to
cic-surrey@cic.gc.ca. All it said was "
by replying to this e-mail"
So on July 28th, I replied back to
dncitsrytests@cic.gc.ca (because there was no one else to respond to) with the passport scan attachment.
I replied back to yesterday's warning email with the passport scan.
WARNING: If you receive a passport scan request from the "CIC Tests" email, be careful and phone IRCC right away to ask for the non-test department e-mail (because it's not mentioned on the request letter itself...it just says 'reply back to this email').....in my case, the non-test department email was cic-surrey@cic.gc.ca from whom I received the final warning letter yesterday.
I replied back to that e-mail yesterday with the passport scan.
Since July 28th, all this time I thought I was in queue for oath invitation but I could be waiting another couple of months since they didn't even receive my passport scan this whole time!
All thanks to my file being grossly mishandled at the hands of a breathtakingly inept agent at the CIC.
Just heads up for all those waiting for a test invite in case this also happens to you.