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Biometrics not updated in my cic account

Reet62

Full Member
Aug 22, 2021
25
2
It finally got updated after more than a month and after raising web form, also communicating with IRCC helpline...
Thanks for sharing ☺
I also gave my Biometric on 21st October but still not updated.
Have you received any mail after raising the Web form?
 

sidhuti007

Member
Aug 13, 2014
17
2
@Reet62 : Only an automatic email that is usually send within 1-2 days saying your webform has been submitted. The agent no longer responds to such emails since its not an priority enquiry. Hope it helps :)
 

VisitorV

Member
Dec 4, 2021
17
1
Hi, my husband and I gave our Biometrics on 3 November 21. His got updated and he got his visa approved yesterday. I've been waiting for my biometric to get updated. Weird! Both of us got it done together and only his got updated on GC Key. When I log into my gc key, it shows Biometric number, enrolment date and expiry, but status shows we haven't received your fingerprints. Does anyone know what does that mean and what should I do?
 

Reet62

Full Member
Aug 22, 2021
25
2
Hi, my husband and I gave our Biometrics on 3 November 21. His got updated and he got his visa approved yesterday. I've been waiting for my biometric to get updated. Weird! Both of us got it done together and only his got updated on GC Key. When I log into my gc key, it shows Biometric number, enrolment date and expiry, but status shows we haven't received your fingerprints. Does anyone know what does that mean and what should I do?
Same here dear
 

Reet62

Full Member
Aug 22, 2021
25
2
I’ll be emailing vfs to see what went wrong. It’s been a month now. I wonder what that biometric number means on gc key
Absolutely right, if they mentioned our biometric enrollment, biometric number and expiry date then why they said that they haven't receive our fingerprints. Sometimes it is updated after one month on our gc key but in my case it has been almost 45 days......
I'm worried....
 

VisitorV

Member
Dec 4, 2021
17
1
Absolutely right, if they mentioned our biometric enrollment, biometric number and expiry date then why they said that they haven't receive our fingerprints. Sometimes it is updated after one month on our gc key but in my case it has been almost 45 days......
I'm worried....
I contacted vfs. They said that High Commission is responsible for updating gc key. I’ll be emailing them now.