Hello,
I have submitted an application to become a permanent resident of Canada under the Atlantic Immigration Pilot Program - International Graduate stream on Sunday, 5th December 2021. On 2nd March 2022, I received a query on my email to submit a document (Original copy of birth certificate) with a deadline of 30 days. In the same email, I received the application number and was able to link my application to the CIC account. To submit my document, on the CIC account, I did not get any option to submit it on my profile. Thus, I only had an option to submit it by filling out a web form. I submitted a web form with all details and a document on the same date 2nd March 2022. I received an automated generated reply of that webform on 2nd March 2022. After 15 days, I called IRCC to check if they received my document via webform or not. They informed to that they have not received a web form yet and it is because IRCC is receiving a lot of web forms and it may take time to receive a web form. I was told to wait for it.
Today, on 13th April 2022, I received an update on my account. The update was that a decision has been made on my application and it's cancelled as incomplete. The reason of it was that I do not meet the requirements of Regulation (R) 10 of the IRPA because a copy of the original birth certificate is missing.
A document that was asked to submit with 30 days deadline was submitted on the same day I received an email. However, it did not reach to IRCC Officer because of queues in a lot of web forms.
How should I do now? I’m totally blank after this email. Please help me in taking next steps.
Thank you