Hi all. I submitted multiple webforms for my parents visa and got generic response from Delhi VO. I also submitted a travel exemption form as suggested by someone on this thread and my dad got response today and it suggested to re-apply using the IRCC portal.
While we are unable to provide an update on the processing of your visitor visa application, please note that if you applied before September 7, 2021 and need to travel to Canada now for one of the
following reasons, we recommend that you submit a new application through the
IRCC portal. If you require written authorization, your request will be processed as part of your new visa application.
Now am confused what to do.
timelines: GC key application on July 5th
Biometrics letter : July 6th
Biometrics from US: July 29 (they are currently visiting my brother in US)
webform : Sep 23, Oct 11 -got generic response for both asked me to submit web
Travel exemption form: Oct 11