I had applied for a supervisa for my mother in March 2020. Biometrics were requested by IRCC but due to COVID, all locations for submitting biometrics were closed. She submitted biometrics as soon as the nearest location opened up in December 2020. The "Details about your application status" says "We have not received your fingerprints. Check your biometrics request message below for details." under the "Biometrics" section. Is this some sort of glitch; My mom's biometrics details appear in her IRCC account. My mother is an Indian citizen but I do not know what office is processing her application; There are apparently visa offices in New Delhi, Chandigarh and Bengalaru.
Can someone please advise what I should do? It is very frustrating to see that there is no progress with regards to my mom's supervisa application. The processing time for supervisa is 43 days this week.
Can someone please advise what I should do? It is very frustrating to see that there is no progress with regards to my mom's supervisa application. The processing time for supervisa is 43 days this week.