Hi,
My Mother in Law (MIL) has reached safely to Toronto and is in Quarantine.
Let me summarize he travel:
1. Travelled from Chennai - Delhi from Domestic terminal. - She had to take her luggage from Delhi airport and check in for the flight from Delhi - Toronto
2. RT-PCR test from Chennai - Delhi travel - Though the Air India agents told me that the passenger would not require any negative test result to travel to Delhi but this was not the case. My MIL was asked for the negative report to board the domestic flight. So please get the negative report from the city wherever you will start your journey.
3. Wheelchair Assistance and RT-PCR test in Delhi - I have asked for wheelchair assistance for my MIL so that worked out pretty well. She was helped from the time she landed in Delhi, helped in getting her luggages and finally helped in going to the testing lab to get her Covid test done. She had to wait in the lobby for almost 6 - 7 hrs and finally got her report that was negative.
4. Checking In for Toronto Flight - The covid test report will first be sent to the email you have provided and later the hard copy has to be picked up in some counter, which again will be assisted for the wheelchair passengers. During the check-in the airport authorities were looking into the Negative test report that was taken in the Delhi airport and the Arrive CAN app. The ArriveCan app did not had the verified checkmark and she was asked to wait. The reason it did not had the checkmark was because she had Covaxin vaccine. For those who would have had the Canada approved Vaccine, you can upload the test results in the ArriveCan app which will then make your status as verified in that App. But since it was Covaxin there was no place to upload the results in the ArriveCan app. After some explanations (we talked over the phone to the airport officers), the officers didnt know this info, neither do we. It was told to us that it needs to get approved and my MIL was asked to wait for 30 mins and finally approved, she boarded the flight.
5. Immigration in YYZ - Reached safely, was asked to take a Covid test on arrival (I think because she had covaxin), showed the negative test result to the Immigration officer and she was asked to Quarantine (we already had given the details about the place of Quarantine in ArriveCan app) by Public Health Canada, they provided her the kit to do the test on 8th day.
Finally she was out of the airport and currently in quarantine.
Hope this helps.