Could anyone help me understand the deal with Primary and Secondary Offices?
According to what I read, Primary Office receives the application and transfers it to secondary offices for processing but the primary office makes the final decision.
On my GCMS notes, my Primary Office is Montreal and the Secondary is CIO Sydney, NS. However, when I called the IRCC helpline back in time, the agent told me that my file was received by CIO at Sydney, NS and transferred to Montreal after the medical were passed due to office capacity issues.
So I’m pretty confused… If my Primary office is Montreal, how Sydney Office received it first and transferred to Montreal?
Is there anyone who has an idea?
@legalfalcon , I really appreciate it if you could help me understand.