They will not update information on the status if you raise a webform. I have done it twice. First on July 23'rd and received a response on Aug 05' th stating
Due to the ongoing situation related to the
novel coronavirus (COVID-19), some IRCC offices are currently operating with reduced or critical staff only.
Second on Aug 21'st and received an email on Aug 28'th stating
We will respond to these priority enquiries only:
· Clients in crisis situations (like those affected by the situation in Afghanistan)
· Clients facing vulnerable circumstances (emergency and urgent requests)
· Clients who need to tell us about a change in their circumstances, which has a direct impact on their application (like marriage, birth of a child, or similar)
· Clients who are submitting documents requested by one of our officers
· Changes in contact information
· Requests to withdraw an application or refunds
If your enquiry is NOT one of the priority enquiries listed above, you will not receive a reply.
I don't think it will be on any help. Yes you should apply for GCMS.