I would not trust any thing they say over the phone. My ECAS shows complete, when I called them I was told my medicals are expired and I have to wait. The only thing we can do is just to wait patiently, am trying no to overthink it.Nothing.. just they received my medical..
When i spoke to an agent about monnth before, he told everything has been passed, but they didn't update profile online.
Rightnow they asked for my husband's passport copy, which we sent about week before. Nothing happened, everything is soo quiet, my friend they got their Pr including pr cards in 18 months