I am unsure how she communicated with CSE. I found it by googling the "stat review required express entry." In our case, we can communicate with IRCC through the webform. We can use the webform to ask questions, update status, and make corrections on the application, like if we forget to list in the stat question.
Nothing changed on my status, as shown in my signature. I requested GCMS eleven days ago, and it will come around the second week of September. I plan to call them sometime next month if nothing happens.