Many Thanks you for your suggestion. Bank is still unwilling to co-operate so I will be doing the same as you mentioned.1) It does not mention that I have no outstanding debts or loans with the bank. - Then just tell them your bank is unwilling to cooperate and that you have no other accounts with them. To back it up, you can provide a screenshot of your online accounts showing all the accounts.
2) Also, It does not mention my 6 month average balance. - Then mention the same and provide your 6-month statements.
One another thing I noted is that I see 2 place holders for "Client information". One for me ( Main Applicant) and 1 for spouse. So does this means we can/should upload 2 LOEs separately. One for him and 1 for me?