Passports to Accra Visa Office !
- Thread starter infinix
- Start date
You just said it all,no need for anyone to panic or worry,as long as your application has been approved and when you sign in you can see that your visa is valid. Let everyone put it in prayer so that our passports will be dispatched to us. God always wins.
Yes God first in all things
But batching passports for a month is okay
For two months is not okay
Quite interesting. It's safe to assume that VFS Lagos is the problem then. If you can, going forward, send your passports to Accra VFS directly.
God is all in all
But it is our responsibility to request for better service...
Of course they are highly incompetent no doubt that.
I just finished speaking with a customer service representative at VFS Lagos on phone.
They are trained to respond in a certain way concerning PR passport transmission related questions. She explained that their work is to just deliver passport to Accra through batching and get it back through the same process. They don't check if a batch of passports are ready for collection or not, until the embassy sends it and it is received at VFS Lagos, nothing is done. She also explained that it has to go.through the border, as if, the border is a great wall of China.
I made reference to the fact that people are avoiding Lagos VFS and sending directly to Accra VFS and gets it within 3 weeks max...she was like, is because it was sent directly to Accra ("the border factor"). Then I asked about those sent through VFS London and still got delivered within 3 weeks, she couldn't answer that and said she would let management know for service improvement and that because of the time I spent on the call, they will want to know what the problem is.
Please let's start calling this people express our frustration and spend time on the call They are the clog in the wheel of getting back our passports.
We need to act!
They are trained to respond in a certain way concerning PR passport transmission related questions. She explained that their work is to just deliver passport to Accra through batching and get it back through the same process. They don't check if a batch of passports are ready for collection or not, until the embassy sends it and it is received at VFS Lagos, nothing is done. She also explained that it has to go.through the border, as if, the border is a great wall of China.
I made reference to the fact that people are avoiding Lagos VFS and sending directly to Accra VFS and gets it within 3 weeks max...she was like, is because it was sent directly to Accra ("the border factor"). Then I asked about those sent through VFS London and still got delivered within 3 weeks, she couldn't answer that and said she would let management know for service improvement and that because of the time I spent on the call, they will want to know what the problem is.
Please let's start calling this people express our frustration and spend time on the call They are the clog in the wheel of getting back our passports.
We need to act!
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Smh.
If they want more money to process things faster, they should just say it. Batching in 2021.
Exactly, I mentioned that to her, they can make it fast track service!
Those waiting for passport return for over 4 weeks, is it possible to call IRCC Canada to ask why the delay? I don't think they're aware of what's going on. What if someone needs their passport urgently, does he have to wait until whenever Accra is ready to release it?