I applied for citizenship in April 2020, got AOR in September 2020, background verification completed in February 2021, everything else (except the test and ceremony) is in process.
Disappointingly slow.
I had contacted Kitchener Hespeler MP Marwan Tabbara in the past regarding immigration issues. His employees appeared very kind and willing to help. However, in the end, they did literally nothing. They just pretend that they care. They don't.
I am not sure anymore who we should contact to bring up a complaint form regarding Kitchener immigration office.
In previous posts here, someone mentioned hiring a lawyer. I am also wondering if that would help bring this farce with IRCC to an end.