+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Same system. Tried with phone as well but didn’t succeed
Clear the browser cache and try to log in. But if you are failed again to log in and returned to main page again then now click the following link:

https://onlineservices-servicesenligne.cic.gc.ca/mycic/termsAndConditions

It will take you to next step (Terms and Condition page). You should proceed then. This also failed sometimes and returns back to main page. But remember, after you are returned to main page, now dont use username or password but click the above link.
 
Clear the browser cache and try to log in. But if you are failed again to log in and returned to main page again then now click the following link:

https://onlineservices-servicesenligne.cic.gc.ca/mycic/termsAndConditions

It will take you to next step (Terms and Condition page). You should proceed then. This also failed sometimes and returns back to main page. But remember, after you are returned to main page, now dont use username or password but click the above link.
Thanks for this link but that also not working
you can check at your end and confirm
 
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