IRCC was taking forever in the processing of her study permit so the school revoked her admission and refunded just 50% of her tuition fee deposit. They ceased communication with her and refused to provide her a new letter of acceptance so she had to withdraw her ongoing study permit application.
The refund policy states that
"If an international applicant’s Study Permit is denied and a copy of the denial letter is received by the Office of the Registrar, the program deposit will be refunded in full."
However in her case, the school refunded 50% of her deposit and her admission was revoked during the processing period of her study permit, so she had to withdraw her
study permit application. What she has is a withdrawal letter and not refusal letter. The school is refusing to provide her a full refund on that note. Pocketing $5,000.
Does she have a case?
The refund policy states that
"If an international applicant’s Study Permit is denied and a copy of the denial letter is received by the Office of the Registrar, the program deposit will be refunded in full."
However in her case, the school refunded 50% of her deposit and her admission was revoked during the processing period of her study permit, so she had to withdraw her
study permit application. What she has is a withdrawal letter and not refusal letter. The school is refusing to provide her a full refund on that note. Pocketing $5,000.
Does she have a case?