RROC (Rapid Response Operations Center) Ottawa office file processing

[Khokharsumit]

I have my background changed back to " we are processing .. " on Friday. But have not received portal email yet. what is the average time from background change to portal email.

My background check also changed but didn’t get any email

 

[WhiteMocha]

My background check also changed but didn’t get any email

Me too, it changed back to processing on last Friday, 2 days ago

 

[Khokharsumit]

Anyone get portal email after getting any update in background check last friday ?

 

[WhiteMocha]

Anyone get portal email after getting any update in background check last friday ?

I am still waiting, I hope we will receive portal emails soon

 

[rockycocky]

Anyone get portal email after getting any update in background check last friday ?

i did, i updated address and photo details too. Got the portal credentials on sunday

 

[WhiteMocha]

i did, i updated address and photo details too. Got the portal credentials on sunday

Congratulations! Your Background changed to We are processing on Friday, then when you received your portal email? Saturday?

 

[rockycocky]

Congratulations! Your Background changed to We are processing on Friday, then when you received your portal email? Saturday?

Saturday, vo etobicoke. when i had called IRCC on friday, the agent mentioned its my secondary. They would take over post approvals for PR card processes.

 

[WhiteMocha]

Saturday, vo etobicoke. when i had called IRCC on friday, the agent mentioned its my secondary. They would take over post approvals for PR card processes.

Thank you for the information. It happened fast for you, congratz! now hoping the same for us too

 

[Atomfun]

@WhiteMocha @Khokharsumit - Did you call IRCC this morning ? I called but could not talk to agent

 

[WhiteMocha]

@WhiteMocha @Khokharsumit - Did you call IRCC this morning ? I called but could not talk to agent

Nope, I didnt call, at least not planning to call them for a couple of days. It is always pain to be able to talk to an agent

 

[Khokharsumit]

@WhiteMocha @Khokharsumit - Did you call IRCC this morning ? I called but could not talk to agent

I called this morning and they said they said they are finalizing the application

 

[WhiteMocha]

I called this morning and they said they said they are finalizing the application

So most probably our portal email times depend on how much the fast officer is processing the files then

 

[Atomfun]

I called this morning and they said they said they are finalizing the application

Thank you!
Did you ask about status if all stages are passed ?

 

[Khokharsumit]

Thank you!
Did you ask about status if all stages are passed ?

They said all stages are passed but they didn’t tell about the decision

 

[Khokharsumit]

Anyone got portal email ??