I’ve been there today. They told me until August they cannot give/send passports back. They will keep everyone updated. I also sent them an email with explanation (I got an official letter from my company that I have to go to Gulf region this fall and these countries don’t accept RTDs) , ircc responded in 30 minutes that they will get back to me once they will be able to process request. In addition, they stated(idk if it’s true) that they have kind of “priority list for people that need seized documents for essential urgent needs”.. I assume it’s gonna be hell once they’ll open the office for passport returns...
That’s so stupid tbh. Etobicoke office is full, there are so many people that have appointments for eligibility interviews.. I can’t believe that they don’t have enough staff to process passport requests :/ what’s a point to keep thousands of passports there..
I asked them “why you can’t give passports back relying on covid restrictions. Are our passports infected with delta stamp or what” lol they started laughing and sent me home :/