I still can't get through to them on the phone. They finally replied to my webform with a generic response.
| Tue, 22 Jun, 16:22 (2 days ago) | | |
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Good day ,
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We verified the information you provided and can confirm that your application to become a Canadian citizen (grant of citizenship) is still in process.
At this time, all required documents and information have been received by the responsible office.
Due to COVID-19, IRCC is experiencing processing delays and we can't give accurate
processing times for most types of applications. We're currently prioritizing applications from people who are exempt from travel restrictions.
We understand that this may be a difficult time for you and we are here to assist you by providing you with the information we have available at this time.
If you've already submitted an application to become a Canadian citizen (grant of citizenship), we invite you to visit our website to:
- Check your application status,
- the Client Support Centre agents cannot give you more information than what is available in the Client Application Status tool,
- See where we're at with :
- sending the acknowledgement of reception letters,
- the date posted on our website is updated weekly,
- processing during the pandemic,
- the date posted on our website is updated weekly,
- it is determined by looking at the applications we recently made a final decision on,
- we then calculate the average date that we received those applications.
If an application is
complex, it may take us longer to process it. It will also take longer to process an application if we need you to submit extra documents.
Rest assured that we are making all the necessary efforts to finalize your application as soon as possible, and that you will be informed when a decision is reached or if additional information is needed.
IRCC is working on giving you the most updated information as the situation evolves, and all our efforts are dedicated to answering your concerns. Our website is updated regularly as more information is made available.
Given these circumstances, we invite you to continue visiting our
website regularly to receive up-to-date information as new announcements are made and to obtain information on
travel restrictions and changes to our services that may affect you.