Your explanation is very fuzzy. The caips note clearly stated that there is no representative disclosed in the application but you say the notes mentioned name of firm? Where? Perhaps in another part of the document that you haven't shared?
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@Naturgrl said, this happened 2 years ago already. if you indeed had the original receipt of payment for your application, this could have easily been resolved with you acknowledging the mistake and sending the correct receipt. Very straightforward, right?
The caips note is painting a different picture to what you are claiming happened. Did you have access to your CIC account to track your application?