To help make sure your application is processed in a timely manner we encourage you to submit your completed application and all necessary documents at once.
1) To save time, complete your application form on a computer and then print it. Be sure to sign each page of the application.
2) Include the following documents with your application form:
- Adult and Child Applications
- photo or scan of your proof of immigration status in Canada
- photocopy signed by guarantor or photo of your original document to support your identity (front and back)
- photos or scan of 2 identical passport photos (front and back of both photos) - photos must be in a .jpg format with a minimum size of 1Mb and cannot exceed maximum 4Mb - on the back of 1 photo: - there must be a signature from the guarantor, and - the photographer must write - the photographer's name, address and postal code - the date the photo was taken - Read the full requirements for more information.
- Photo or scan of online payment receipt or tracking number of couriered package (if applicable)
- Additional Documents for Child Applications : photo or scan proof of parentage or proof of legal guardianship (if applicable) - or scan all documents that refer to the custody of, mobility of, or access to the child
3) Pay your fees online or send a money order via mail following the submission of your application via ePost Connect. - If you are paying via the online payment tool, make sure to send a photo or scan of your receipt via ePost Connect.
If you are sending your payment by regular mail make sure to mark the package with "EPOST" so we can easily find it.
By regular mail: OSC PPT-COI (ePost) PO Box 8783 STB T CSC Ottawa, ON, K1G 5G8 - If you are sending your payment by courier, make sure to send your tracking number via ePost so we can easily find it. By courier: Centralized Network ? Certificate of Identity Section (ePost) Place du Centre, commercial level 2 200, promenade du Portage Gatineau, QC, J8X 4B7
4) Once you have completed your application submission via ePost Connect you must return any valid Canadian travel document issued in the applicant's name in the last 5 years or valid foreign travel document/national passport before the new Refugee Travel Document or Certificate of Identity can be released. -
If you are returning your travel document/national passport by regular mail make sure to mark the package with "EPOST" so we can easily find it. By regular mail: OSC PPT-COI (ePost) PO Box 8783 STB T CSC Ottawa, ON, K1G 5G8 - If you are returning your travel document/national passport by courier, make sure to send your tracking number via ePost so we can easily find it. By courier: Centralized Network ? Certificate of Identity Section (ePost) Place du Centre, commercial level 2 200, promenade du Portage Gatineau, QC, J8X 4B7
