Gc key account got locked

[The happy face]

Hello all,

I hope you are doing fine, I have got my gckey account locked and I cannot use the online service anymore, the reason was because I have answered the 3 security questions wrong.. I have tried to creat a new gckey account and link to my existing study permit application but it always says application not found, although I am confident that I have input all the correct data.
I am really worried since I have to upload a new document to CIC, the Gmail is OK I can get notifications but I cannot view the message on the gckey account.
Can some one please help I have send a technical inquiry but unfortunately no one answered
Please if someone can advice me
God bless u all
Alex

 

[Laguna55]

I think it will unlock after 24hours so try changing your password and details then

 

[The happy face]

Hello,

It didnot unlock after 24 hours , I even changed the security questions and user name password and it still saying access not allowed, can any one suggest something to do plz? ... I have tried to link my application to a new username, application cannot be found..

 

[puneet sharma]

Hello,

It didnot unlock after 24 hours , I even changed the security questions and user name password and it still saying access not allowed, can any one suggest something to do plz? ... I have tried to link my application to a new username, application cannot be found..

brother try having help from live chat on ircc website! U account will be unlocked from live chat

 

[Laguna55]

Hello,

It didnot unlock after 24 hours , I even changed the security questions and user name password and it still saying access not allowed, can any one suggest something to do plz? ... I have tried to link my application to a new username, application cannot be found..

https://www.canada.ca/en/immigration-refugees-citizenship/services/application/account/link-paper-online.html

It can take up to 5 days to link the application

 

[The happy face]

brother try having help from live chat on ircc website! U account will be unlocked from live chat

Today I tried again and the automated chat asked me to fill a form I did and send that's is the second time, I am realllt stressed out I don't know that happened, I don't know what to do

 

[The happy face]

Hello is it possible to change my google email to another from the gc key account??

 

[The happy face]

https://www.canada.ca/en/immigration-refugees-citizenship/services/application/account/link-paper-online.html

It can take up to 5 days to link the application

Hello is it possible to change my google email to another from the gc key account??

 

[Richarduc]

Hello, please were you able to link your application?
If yes, please how were you able to link it

 

[ross23]

Hello all,

I hope you are doing fine, I have got my gckey account locked and I cannot use the online service anymore, the reason was because I have answered the 3 security questions wrong.. I have tried to creat a new gckey account and link to my existing study permit application but it always says application not found, although I am confident that I have input all the correct data.
I am really worried since I have to upload a new document to CIC, the Gmail is OK I can get notifications but I cannot view the message on the gckey account.
Can some one please help I have send a technical inquiry but unfortunately no one answered
Please if someone can advice me
God bless u all
Alex

 

[ross23]

Hi there is your account recovered already? How you do it?