We got a request from spouse home country to send the passport for travel approval in October 2020 to an office in the home country. We notified them spouse was visiting in Canada, we were directed to update spouse file address to Canada and to send the passport/pics/Fedex prepaid return envelope to the Ottawa office. We then had Ottawa return it all back to us with a form letter saying wait for further direction, we heard nothing further until an officer called in April 2021. Six month visitor date reached in January 2021 so we applied online for a visitor extension ($100) and were advised spouse could legally remain in Canada pending the outcome of the visitor extension request which are seemingly also backlogged in processing. We received COPR April 2021 so have cancelled the visitor extension request with likely reimbursement of that $100 fee.