Hi I am also in the similar situation. I applied for my wife's TRV on Dec 16th 2020. But we could not give biometric yet and when we submit webform we get the same template reply. Could I apply with the required documents to the above mentioned email ID as my wife is eligible to come as a immediate family member. But since she has not given biometrics would they reject it. Kindly advise. Thank you.
I think they wont reject or approve it. As biometrics is the important step for application. You have 2 options
1. Done biometrics in dubai and email them to expedite
2. Wait for biometrics to start in india and then email them which i think not will happen soon. Rest is in your hand. But remember emailing them does not mean you will get only approval. I hope this help.
can you share your spouse's current situation status like employment, familty ites so someone can give you idea about chances of approval.