I added everything in the email body. My address, postal code, everything. But the automated message I received was this:So I got an automated reply as well, but in the "automated" reply, the MP mentioned my case had been assigned to someone. And that person reached out to me within a few hours. I had also called their office that morning, so maybe a combination of both?
I also put my name and postal code in the email, so maybe try email them again, and include your postal code, just to show that they are your MP? Might help?
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