Hello everyone
I’m a protected person, and I received my PR card via mail last week but without my original passport.
Should I contact the CIC, or there’s another way to get it back?
Thanks in advance
Congratulations on your PR.
I have read the below reply at one of the forums. They guy contacted Etobicoke IRCC for passport and they have sent him below message:
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Hello,
Thank you for your inquiry on the return of your identity documents. IRCC is currently facing a reduced operational capacity due to exceptional measures to curb the spread of the novel coronavirus (COVID-19). As a result, all in-person services have been suspended during this period.
Passports are unable to be returned by mail as clients are required to sign the original seizure form, and officers must confirm the identity of the person receiving the document.
Unfortunately, we are not able to provide an estimated timeline as to when operations will resume.
Thank you for your patience.