And providing feedback and welcoming criticism is one the goal of ircc customer serviceYES and everyone knows that and for some information that sinking ship is in progress and still giving PR's to the people. We also know that government is trying to make.process online which will give a better opportunity to upcoming students and other applicant's..Just criticising a process wont make your process faster or won't help you in anyway. And there are other ways so it depends upon applicants they need to think before applying whats better for them
We don't live in China or north korea where processes cannot be criticized, infact criticism of paper based applications (due to huge back log around 2010 ) led to this system called Express entry
Criticism is essential part of democracry if we don't like it Well then we better need to re evalute ourselves about what legacy we are leaving for future generations