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I want our money back... Immigration Consultant

mehdiR

Hero Member
Jan 3, 2012
383
6
canada
Category........
Job Offer........
Pre-Assessed..
tsjunx said:
hi mehdiR, I'm so sorry to hear about your problems too, that's just insane I don't understand how these so called professionals justify charging $500 for a free document!! Please file a complaint, I was reading a public inquest CIC did about immigration consultants and they found that a large % of people that have problems with one never report it, we gotta change that, the reason it's been happening for so long and continues to happen is because of this, and it just ain't fair.

As per the retainer agreement I will send a copy to the council as well. In my email requesting a refund I pointed out his clause about withdrawing from using his services, it states that he will only charge up to the time he represented us, he didn't provide me with a statement of account to see how exactly he had earned the $1,500 +. I'll send my complaint in tomorrow, I'm making a point to the council that because of his actions we're left without money to hire anyone else and see each other (we decided to sacrifice seeing each other more this year and use that money to hire the consultant). I read their professional conduct page and according to that he did not act in our best interest.
I sure will contact the agent this week and ask for refund and If they get upset , so be it.
They 've annoyed me and my wife enough,
The only thing is I do not know what kind of supporting document they have sent with the application. I hope they didn't lie , since I heard from the secretary that they sent a lease agreement as well .
How do I disappoint/cancel the representative ? I 've already paid half of the agreed fee($1250), + $500 and my application is approved and sent to the VO.
some seniors suggested that I cancel them and never let the agent know. but what happens at the end.? ...
 

imatra

Star Member
Dec 29, 2011
145
1
IRAN
Category........
Visa Office......
Ankara, Turkey
Job Offer........
Pre-Assessed..
App. Filed.......
04-01-2012
AOR Received.
18-02-2012
File Transfer...
21-02-2012
Passport Req..
13-09-2012
LANDED..........
29-09-2012
mehdiR said:
I sure will contact the agent this week and ask for refund and If they get upset , so be it.
They 've annoyed me and my wife enough,
The only thing is I do not know what kind of supporting document they have sent with the application. I hope they didn't lie , since I heard from the secretary that they sent a lease agreement as well .
How do I disappoint/cancel the representative ? I 've already paid half of the agreed fee($1250), + $500 and my application is approved and sent to the VO.
some seniors suggested that I cancel them and never let the agent know. but what happens at the end.? ...
I believe to cancel a representive you should fill in parts: A, C and D of this form:

http://www.cic.gc.ca/english/pdf/kits/forms/IMM5476E.PDF

and fax it to Ankara Visa Office at (90-312) 409-2714.

Good luck and keep us posted.
 

mehdiR

Hero Member
Jan 3, 2012
383
6
canada
Category........
Job Offer........
Pre-Assessed..
imatra said:
I believe to cancel a representive you should fill in parts: A, C and D of this form:

http://www.cic.gc.ca/english/pdf/kits/forms/IMM5476E.PDF

and fax it to Ankara Visa Office at (90-312) 409-2714.

Good luck and keep us posted.
thanks alot for the help
 

tsjunx

Hero Member
Mar 9, 2012
248
4
Category........
Visa Office......
Mexico City
Job Offer........
Pre-Assessed..
App. Filed.......
Apr 19, 12
Doc's Request.
Aug 15, 12
AOR Received.
July 18, 12, Mexico: Aug 15, 12
File Transfer...
July 25, 12
Med's Done....
Feb 18, 12
Interview........
WAIVED
Passport Req..
Oct 1-12
VISA ISSUED...
Oct 10-12
LANDED..........
16-Nov-12
I will keep everyone updated.

For anyone having problems with a consultant/lawyer I urge you to file complaint.
 

icesfluffy

Star Member
Jul 12, 2011
126
3
124
burlington,toronto, sauga, ontairo
Category........
Visa Office......
KGN
Job Offer........
Pre-Assessed..
App. Filed.......
aug 23, 2011
AOR Received.
nov 10, 2011
File Transfer...
NOV,10,2011
Med's Done....
JULY,20,2011
wow i cant belive they charged you 500 for opion c that is free to get apon just plan ask for it i was always told that the concultanat are a waste and they dont help ur application the best place to put ur forms together is in these very fourms and friends that have gone thur the same thing god dont like ugly so they will get whats comin to them
 

tsjunx

Hero Member
Mar 9, 2012
248
4
Category........
Visa Office......
Mexico City
Job Offer........
Pre-Assessed..
App. Filed.......
Apr 19, 12
Doc's Request.
Aug 15, 12
AOR Received.
July 18, 12, Mexico: Aug 15, 12
File Transfer...
July 25, 12
Med's Done....
Feb 18, 12
Interview........
WAIVED
Passport Req..
Oct 1-12
VISA ISSUED...
Oct 10-12
LANDED..........
16-Nov-12
I sent the complaint to the council and it was received today, we'll see what the outcome is. I'm also considering sending my story to the local media, I don't have high hopes of seeing my money back but if it can prevent other people from being ripped off, then I'll be happy.

Expensive lesson, but it goes to show you have to be very careful who you hire. This consultant is listing a four month course (continuing education) as a masters in immigration, I contacted the university to verify. You'd think someone that's regulated wouldn't be misleading in their advertisement... yeah right! So again, do thorough research and get everything in writing, and most importantly follow your instincts if anything is off walk away.
 

rjessome

VIP Member
Feb 24, 2009
4,354
214
Job Offer........
Pre-Assessed..
tsjunx said:
I sent the complaint to the council and it was received today, we'll see what the outcome is. I'm also considering sending my story to the local media, I don't have high hopes of seeing my money back but if it can prevent other people from being ripped off, then I'll be happy.

Expensive lesson, but it goes to show you have to be very careful who you hire. This consultant is listing a four month course (continuing education) as a masters in immigration, I contacted the university to verify. You'd think someone that's regulated wouldn't be misleading in their advertisement... yeah right! So again, do thorough research and get everything in writing, and most importantly follow your instincts if anything is off walk away.
You HAVE to tell me the name. I think I might know and if I'm right, I would not trust these people to take out my garbage. Send me a PM if you don't want to post here. :D
 

tsjunx

Hero Member
Mar 9, 2012
248
4
Category........
Visa Office......
Mexico City
Job Offer........
Pre-Assessed..
App. Filed.......
Apr 19, 12
Doc's Request.
Aug 15, 12
AOR Received.
July 18, 12, Mexico: Aug 15, 12
File Transfer...
July 25, 12
Med's Done....
Feb 18, 12
Interview........
WAIVED
Passport Req..
Oct 1-12
VISA ISSUED...
Oct 10-12
LANDED..........
16-Nov-12
Still haven't heard anything from the council, I sent a follow up email last week and the response was that it takes over 30 days and if anything happens they'll let me know.

I'm wondering if complaints are taken seriously by the council and how concerned they really are about helping people that have been ripped off by a consultant.

This consultant is based out of Vancouver, I'm going to wait a bit more and send the story to the small newspapers and big ones too, hopefully they can publish something to make people aware of this problem. It makes me so mad to think some people think it's ok to steal other people's hard earned money, I can't imagine being ok with acting in such a way.
 

Nevaeha2010

Newbie
Sep 9, 2017
1
0
I have a question I was reffered to a immigration consultant who is in another province, my friend gave me his number I called him and explain the situation he said he needed a retainer fee so I sent him part of the $4,200 he is charging to sponsor my husband after I deposit the money in his bank account I called him he said he has a list of stuff he needs to email me a week passed I didn't get the email I called him he said he has a client he will call me tomorrow or the day after I didn't hear from him so I called him he answered I said I still didn't received the list in my email he said he is gonna email it again and I didn't get it after 2 days so I called him on the Monday none answered and then Tuesday I phoned in the morning and in the afternoon no one answered so I left a message to what's going on and I needed my money back so I can get another consultant and the rest of the week went by no call so on the weekend I called on the Saturday because they are open on Saturday no answer what can I do
 

Me_Maya

Newbie
Feb 11, 2021
2
0
The complaint with the ICCRC will most likely get your money back for you. This is really shoddy work.

The agreement you signed should have been a retainer and money SHOULD be refunded to you, subtracting the billable time he actually put into your file. There is no "deposit" in these kinds of legal agreements. It is first portion of the retainer, etc.

Your plan of a complaint is a good one. Do it now. ICCRC takes these very seriously. And so do consultants so you might want to let him know that you are filing a complaint and he may give you your money back voluntarily. Believe me, he cannot do ANYTHING negative to your application. But I understand if you don't want to advise him that it's coming.

I'm with CharlieD. I'd like to know who this idiot is.


I was a student when I want to make an open work permit application for my husband. I paid 1255$ to a lawyer on march 2020. Because of covid19, my application has been paused as VFS remain closed until december. He didn't gave me any receipt and we didn't signed any retainer agreement till now. Now I want to apply dependent visa on 2022. Can I get my money back as refund? Please suggest me with an answer. Thanks for reading the post.
 

YVR123

VIP Member
Jul 27, 2017
7,823
3,105
I was a student when I want to make an open work permit application for my husband. I paid 1255$ to a lawyer on march 2020. Because of covid19, my application has been paused as VFS remain closed until december. He didn't gave me any receipt and we didn't signed any retainer agreement till now. Now I want to apply dependent visa on 2022. Can I get my money back as refund? Please suggest me with an answer. Thanks for reading the post.
Nothing we can do here. It's between you and your consultant. Is he even an authorized representative/consultant? And you are replying to a 2012 discussion....

https://www.canada.ca/en/immigration-refugees-citizenship/services/immigration-citizenship-representative/choose/authorized.html
 

scylla

VIP Member
Jun 8, 2010
96,857
22,843
Toronto
Category........
Visa Office......
Buffalo
Job Offer........
Pre-Assessed..
App. Filed.......
28-05-2010
AOR Received.
19-08-2010
File Transfer...
28-06-2010
Passport Req..
01-10-2010
VISA ISSUED...
05-10-2010
LANDED..........
05-10-2010
I was a student when I want to make an open work permit application for my husband. I paid 1255$ to a lawyer on march 2020. Because of covid19, my application has been paused as VFS remain closed until december. He didn't gave me any receipt and we didn't signed any retainer agreement till now. Now I want to apply dependent visa on 2022. Can I get my money back as refund? Please suggest me with an answer. Thanks for reading the post.
Where is this consultant? Canada? Your home country?

Most likely you aren't entitled to a refund. The services you paid for were to submit the application.