Do you have last name on passport? If no I ut you full name and given name in ECAs and then check it , if no put just last name eg kaur on ECAs if no put just given name in ECAs. Try with different styles it will work for sure
Online applications: After we receive your application, it may take up to 5 days for you to see it in your account. We are working to make this wait time shorter. If your application does not appear after 5 days, contact us and report a technical problem. This issue will not delay processing of your application.