I have tried that already. They said that everything looks good in my file and they don't need anything now. When asked about BIL, they said they have forwarded it to the concerned team, and IRCC call center agent doesn't know why the concerned team has not sent the BIL yet.You can talk with IRCC support agents Mon to Fri from 8 AM to 4 PM Canada local time on this number +1-888-242-2100, if you are in India you can install 2ndLine app and can make call free, During call go in application status enter your application number, after status connect with agent, they will verify your application information that you provided in File, then tell them your case, they can Help.