Hi guys,
I was trying to call IRCC many times without success. I need to talk to them. I am PA with wife and daughter outland, AOR March 27th, BIL May 27th. On September 22nd I have received an information letter in my account that in order to contunue working on my application my wife must give her biometrics. And status of my application changed to "Your action is required". She actually has given her biometrics 2 times in last 3 years and should be exempt from that. I submitted requests 2 times telling them about this and referring to application numbers, where my wife gave her biometrics. Eventually VFS Global in Moscow reopened and she gave biometric on their first working day (November 17th). The same day her biometrics number appeared near her name in my account. However, nothing else has changed. My status is still "your action is required" nobody calls me about biometrics (I actually never gave it before). Seems my application got stuck on "Your action is required", but there is nothing I can do. I saw that some people here were successful reaching out to IRCC agents. What would be the right script to get hold of them? I tried 888-242-2100 then wait 2:40 then 1-1-2-2-application number-1-year of birth-1-1-0. They always tell me that all agents are busy and finish my call. I am tired from bulshit they keep telling on phone line. I know all this. I just want to ask why "My action is still required". I would appreciate any informative feedback.
I was trying to call IRCC many times without success. I need to talk to them. I am PA with wife and daughter outland, AOR March 27th, BIL May 27th. On September 22nd I have received an information letter in my account that in order to contunue working on my application my wife must give her biometrics. And status of my application changed to "Your action is required". She actually has given her biometrics 2 times in last 3 years and should be exempt from that. I submitted requests 2 times telling them about this and referring to application numbers, where my wife gave her biometrics. Eventually VFS Global in Moscow reopened and she gave biometric on their first working day (November 17th). The same day her biometrics number appeared near her name in my account. However, nothing else has changed. My status is still "your action is required" nobody calls me about biometrics (I actually never gave it before). Seems my application got stuck on "Your action is required", but there is nothing I can do. I saw that some people here were successful reaching out to IRCC agents. What would be the right script to get hold of them? I tried 888-242-2100 then wait 2:40 then 1-1-2-2-application number-1-year of birth-1-1-0. They always tell me that all agents are busy and finish my call. I am tired from bulshit they keep telling on phone line. I know all this. I just want to ask why "My action is still required". I would appreciate any informative feedback.
