Hi, I emailed them to inquire about the status of my account, here is their response:
Please be advised your investment account is currently active. Your funds will remain safe with us until you arrive in Canada. There will be no expiration date in this matter.
Should you have any concerns and inquiries, please contact our Scotiabank Start Right department for assistance by collect call at: 416-288-4119. (Note: Dialing Direct- Long distance charges will apply if dialing direct (using international dialing code 001)). Our representatives are available to speak with you Monday to Friday, 4 a.m. to 9 p.m. Eastern Time in Canada (excluding Canadian Public Holidays).
Thank you for choosing Scotiabank.
Regards,
Alex L.| E-Customer Experience
Scotiabank | P.O. Box 4100, Postal Station 'A' Toronto Ontario, M5W 1T1
scotiabank.com
Scotiabank is a business name used by The Bank of Nova Scotia