Anyone in the same timeline?
1. We received your application for a citizenship certificate (proof of Canadian citizenship) on November 6, 2019.
2. We sent you correspondence acknowledging receipt of your application(s) on January 31, 2020.
I have emailed them 2 times so far and they have replied basically saying the same thing, this is so frustrating
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
Due to the ongoing situation related to the
novel coronavirus (COVID-19), some IRCC offices are currently operating with reduced or critical staff only.
We are working on processing applications as quickly as possible; however,
processing times are affected and any disruptions caused by COVID-19 may not be reflected accurately on our website. We will make all the necessary efforts to finalize your application as soon as possible.
Rest assured that you will be informed as soon as a decision is reached or if additional information is needed.
We hope the information provided is helpful in assisting you with your enquiry.