Hi everyone,
my tracking number shows that my application for renewing my PR card was delivered to the PO Box address in Sydney, NS on July 6th. However, I still can't check my status online. I contacted IRCC via IRCC Web form and received this answer:
"Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We have verified the information you provided and can confirm that your application is not available in the system yet.
We invite you to verify the processing times on the IRCC website and contact us using the IRCC Web form if they have passed."
Does is mean that my application was received but it is not in the system yet or that they don't even have my application?
The processing time is 138 days but I really don't want to wait 138 days to find out that my application got lost. Should I just wait because of Covid-19 everything is delayed or should I resend my application?
Thank you!
my tracking number shows that my application for renewing my PR card was delivered to the PO Box address in Sydney, NS on July 6th. However, I still can't check my status online. I contacted IRCC via IRCC Web form and received this answer:
"Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We have verified the information you provided and can confirm that your application is not available in the system yet.
We invite you to verify the processing times on the IRCC website and contact us using the IRCC Web form if they have passed."
Does is mean that my application was received but it is not in the system yet or that they don't even have my application?
The processing time is 138 days but I really don't want to wait 138 days to find out that my application got lost. Should I just wait because of Covid-19 everything is delayed or should I resend my application?
Thank you!