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No update from IRCC on citizenship oath ceremony. Next steps?

canuck78

VIP Member
Jun 18, 2017
55,632
13,534
Ooo 9
My friend's wife is a citizenship and passport processing agent Edmonton area, I just found it out last Friday when I visited them. This was a good opportunity for me to ask all kinds of questions concerning citizenship. From our conversation, I can say even if they put guidelines in place for fed employees to resume office work like provincial government employees are doing right now and private sector are also doing, most of them are not willing to go back to the office and they know that they have a very strong union that can back them up. She even laughed at me when I told her about service Canada resuming office work according to IRCC's website. So I guess it's going to be a long and painful wait.
of

Passporr processing agent us unlikely to know what is really going on in all the CIC offices. You know about the offices in your city and maybe your chain of command. Didn't see any notuce that they are at full capacity. Saw the letter about retrofitting the office for safety.

Too be fair some had been reasigbed to work on more urgent matters especially for the first month.
 

canuck78

VIP Member
Jun 18, 2017
55,632
13,534
I think the major thing right now is potential elections coming up and the fact that any accident could mean your PR is revoked and you get deported. For example, if you are caught driving with some alcohol over the legal limit its grounds for revocation of your PR now. Obviously not advocating for breaking any laws but it just that nagging feeling in the back of your mind that one wrong step and it could all be over. I think the biggest fear for me is being involved in some freak car accident I get blamed for and losing my PR status and deported as a result. It's really the peace of mind and I think anyone who has gone through the hell of immigration and assimilating can vouch that it puts a BIG mental burden off your mind if you're always worrying about losing your status/deportation. You really can't enjoy life like most Canadians do knowing you have no safety net. I suppose I feel even more sorry for the folks in the states who have to wait years or over a decade (from backlogged countries like China) for a GC. Then another president comes in and starts changing the rules or cancelling them. You never know...and that's even happened in Canada.

I also think the reason why people in this forum are freaking out is the lack of communication. The website says all citizenship events are cancelled 'until further notice' which is anyone's guess. It could be 1 year, or 2 weeks no one knows and that introduces more uncertainty in these already troubling times. I think if IIRC gave more updates as to their current state with respect to how they're processing backlogs, plans for citizenship tests etc it would put more people's minds at least. I mean the only information we have was from an access for information request via Rebel Media (not exactly a reputable source and we don't even know if its real). Communication is paramount I think lack of that makes people fear for the worst or at elevates their anxiety levels. Even when you don't know what to do in a situation, telling your clients what your expected strategy is and providing updates, alleviates a lot of stress and fear on their end. It actually goes a long way based on my experiences working in customer support for several years. If I told a client 'just be patient and I'll work on your case within the next few days/weeks/months/years' and went off on my way, they would probably ask to speak to my manager. Patience is one thing yes, obviously we need to all be patient but communication is also key so you can avoid unnecessary tension.

I'm at least glad IIRC is giving updates for those who applied for PRs and study permit and are being more flexible with regard to that than the US for example.
Very hard to plan with such a fluid situation.
 
Jul 26, 2015
18
1
How long does it take from ecas update about oath to the actual email. Ecas shows that the oath is in august but no email update from cic. What are your experience guys
 

zam7

Hero Member
Jun 7, 2016
375
218
Category........
FSW
Visa Office......
Ottawa
NOC Code......
1226
App. Filed.......
08-02-2017
AOR Received.
08-02-2017
File Transfer...
06-04-2017
Med's Done....
24-03-2017
Passport Req..
25-05-2017
VISA ISSUED...
01-06-2017
LANDED..........
05-06-2017
How long does it take from ecas update about oath to the actual email. Ecas shows that the oath is in august but no email update from cic. What are your experience guys
Looks like a slip up. If I were you I’d call up IRCC right away and let them know that you haven’t received the email yet. Good luck!
 
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klitaz

Star Member
Nov 5, 2014
74
12
Hamilton
Visa Office......
Kingston
NOC Code......
2263
App. Filed.......
11-6-2014
Doc's Request.
charged 01/08/2015
Nomination.....
PER 02-02-2015
IELTS Request
sent with app.
of

Passporr processing agent us unlikely to know what is really going on in all the CIC offices. You know about the offices in your city and maybe your chain of command. Didn't see any notuce that they are at full capacity. Saw the letter about retrofitting the office for safety.

Too be fair some had been reasigbed to work on more urgent matters especially for the first month.
I think on a general level, IRCC workers know what is going on between the different roles and responsibilities in the IRCC office.s Whether they work on PR, citizenships or passports or a mixture (if that is a thing), they will have some general idea on the vibe in the different areas or when there'll be an increase in services to the public. I personally believe IRCC is waiting for the federal government to reopen before service levels improve.
 

zam7

Hero Member
Jun 7, 2016
375
218
Category........
FSW
Visa Office......
Ottawa
NOC Code......
1226
App. Filed.......
08-02-2017
AOR Received.
08-02-2017
File Transfer...
06-04-2017
Med's Done....
24-03-2017
Passport Req..
25-05-2017
VISA ISSUED...
01-06-2017
LANDED..........
05-06-2017
I am trying to contact cic office but due to higher call volumes, I could not be in the queue even. So what should I do now because I did not got an official email
Check your spam folder or keep trying the IRCC helpline. Unfortunately you can't do anything without the zoom meeting details! Good luck!
 

Mike263

Hero Member
Jun 2, 2020
209
94
I am trying to contact cic office but due to higher call volumes, I could not be in the queue even. So what should I do now because I did not got an official email
Most of the members reported here to have received an official email (with instructions) just a day before the confirmed date of virtual oath ceremony.
 

Chrisstina

Hero Member
Sep 14, 2018
375
119
I am trying to contact cic office but due to higher call volumes, I could not be in the queue even. So what should I do now because I did not got an official email
Hi I have always contacted iRCC exactly at 9.00 am sharp and always get connected with the customer care officer within 1 to 3 minutes wait only. Lines are open between 9 am to 5 pm IST Mon-Fri. Waiting increases with the increase of time for example if you call them exactly at 9.00 am, you will have to wait few minutes but after every hour waiting period is five to ten time more of waiting being faced by me at 9 am and after 2 pm it is hard to get line.
Please try and I am sure you will get connection at 9 am.(1 800 242 2100
Further it is also very correct that me too get zoom invitation on 21st July for my virtual oath scheduled for 22nd July.
Wish you all the best.
 

issteven

Hero Member
Jan 2, 2014
673
201
Hi I have always contacted iRCC exactly at 9.00 am sharp and always get connected with the customer care officer within 1 to 3 minutes wait only. Lines are open between 9 am to 5 pm IST Mon-Fri. Waiting increases with the increase of time for example if you call them exactly at 9.00 am, you will have to wait few minutes but after every hour waiting period is five to ten time more of waiting being faced by me at 9 am and after 2 pm it is hard to get line.
Please try and I am sure you will get connection at 9 am.(1 800 242 2100
Further it is also very correct that me too get zoom invitation on 21st July for my virtual oath scheduled for 22nd July.
Wish you all the best.
omg... you really have a lot of time to deal with IRCC...
 

Chrisstina

Hero Member
Sep 14, 2018
375
119
Just a quick update that I received the citizenship certificate today by mail (one week after the virtual ceremony). Wish you guys all the best luck and hope you all get it soon :)
Congratulations on receiving citizenship certificate within weeks time. Will you pl share as to whether the date on your Citizenship certificate
is same as of date of of your virtual ceremony or not? My virtual oath was on 22nd July 2020 and my CPC is Scarborough. I am also expecting my
Citizenship by next week.
 
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